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| Am I expected to clean before I depart? |
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| Our company employs housekeepers to clean your unit after your departure. This is added to your rental fee at the time you make your reservation. However, we expect you to do "light clean up" before departure. This means bagging and disposing of trash, washing and storing dirty dishes, and sweeping the floors. |
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| Do I have to arrive on a Saturday? |
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| No, you can arrive and depart any day of the week. |
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| Do you offer handicap rooms? |
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The public areas in the buildings offer wheelchair access. We are not able to offer fully handicap accessible units.
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| Will someone be available to carry my luggage? |
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Unlike hotels, valets are not available to transport luggage and personal belongings. Carts are provided at each location for a "lighter" check-in and check-out. Please return carts to the lobby when they are no longer needed. Carts can cause severe damage to a condominium hallway. Please do not take the carts inside the rental unit. |
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| When can I check-in? |
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Check-in begins at 3 PM. If you arrive early please enjoy the area attractions and come to your check-in location at 3 PM.
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| When do I check-out? |
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| Check-out is no later than 11 AM. Our housekeeping staff needs between 11 AM and 3 PM to prepare the condominium for the next arrival. |
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| Can I use my credit card? |
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| Yes, Flip Flop Vacations will accept Visa. |
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| How does renting a condo differ from renting a hotel room? |
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| Answer: |
| An individual unit is more spacious than a hotel or motel room. You will have a fully equipped kitchen, pools, and hot tubs at your disposal. You will not have valet parking, bell service, daily maid service, or room service. |
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| Is there a minimum night stay? |
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| Yes a 3 night minimum is required. |
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| Can I make a reservation online? |
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| Yes. Just navigate to the Rental Properties page. |
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| Can I bring the family pet? |
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| Yes, we do allow small pets for a small fee. |
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| Question: |
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| Can I rent beach chairs and umbrellas? |
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| Chairs and umbrellas may be rented daily and weekly through Ike's Beach Service. For rate information call 251-948-3757. The Phoenix and Island Winds East have on-site rentals. |
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| Do you provide cribs or highchairs? |
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Cribs, highchairs and other baby equipment may be rented daily and weekly from several vendors including:
Baby's Beach Rentals: toll free at: 1-866-955-BABY(2229) or
www.baby-equipment-rentals.com
Ike's Beach Service: 251-948-3757
Both companies will set up and remove equipment for your convenience. |
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